Frequently asked questions
How long does shipping take?
All our shipments are certified and delivered in person, and they shouldn’t be left in the mailbox.
Delivery times vary depending on the destination:
- Spain (mainland): 24–48h, delivered directly to the person at the address provided.
- Canary Islands: 8–10 days. Customs may add extra days, especially during busy periods.
- Europe: 8–20 days depending on the country.
- International: Usually around 15 days or more, depending on the destination. Customs may add extra days, especially during busy periods.
We track every order and always try to keep you informed. If you have any doubts or issues with your shipment, just write to us, we’re here to help.
Is it only available in English?
Yes, only in English. And there’s a reason!
Logbooks contain very little text, and most of it is easy to understand. But most importantly, pilots around the world use English to communicate, so they can fill in and sign your logbook no matter where you fly.
It’s not meant for families to fill out—pilots know exactly what it is and how it works.
Who is the logbook for?
Logbook is made for kids, from their very first flight onward. It doesn’t matter if you fly twice a year or fifteen times; it’s a simple way to record every trip and keep those memories forever.
Some families fill one over many years, while others need more than one sooner. Every journey counts.
Do all airlines sign the logbook?
Yes! Every airline, anywhere in the world.
Pilots aren’t required to sign, but they usually love doing it. Choosing the right moment is key, and we always send tips on how to ask politely.
Sometimes unexpected things happen and the crew can’t fill it in, and that’s okay. We have this video that shows you how to record the flight yourselves when needed.
Can you always visit the cockpit?
Not always. Sometimes pilots invite kids to the cockpit to sign or fill the logbook, but it depends on their rules, time and safety procedures.
It happens more often than you’d imagine, and it’s always a special moment. But remember: the purpose of the logbook is to record the flight, and while pilots or cabin crew usually sign it with joy, they're never obligated to do so.
Can adults use the logbook too?
The logbook was created with kids in mind, to make them part of the flying adventure and help families remember every trip together.
That said… we know plenty of adults who enjoy it just as much as the little ones!
Which logbook should I choose?
We have two models: Explorer & Globetrotter.
- Explorer: Light, simple, and perfect if you don’t fly often. It stores up to 33 flights.
- Globetrotter: Stronger, made with stone paper, and ideal for little travelers who fly more. It stores up to 100 flights and is built to last.
Both work the same way; choose the one that fits your travels best.